Order Processing and Delivery Terms

1.1 Handling Time

· Regular Orders: 1–3 business days (Monday to Friday).

· Multi-Item Orders: Handling time is based on the longest processing period of individual items.

1.2 Transit Time

 Air Freight

· Air Freight: 3-7(DDU/DAP term)

· Air Freight: 12-18(DDP term)

· Ocean Freight: 45–60(DDP term)

· Ocean Freight: 40-50(DDU/DAP term)

This is only an estimated date, which may be subject to adjustments depending on the country.

1.3 Total Delivery Time

Total delivery time = Handling time + Transit time (Note: Handling time is not included in transit time).

2. Full Order Process Description

2.1 Order Confirmation

· Upon successful order placement, you will receive our confirmation.

· For any adjustments to your order (e.g., specifications, quantity), please notify us promptly before the order enters the processing stage.

2.2 Order Processing

· Quality Control: All products undergo strict production processes and will be fully inspected and professionally packaged before shipment.

· Timeliness Notes:

· Most orders will be shipped within 24 hours;

· A small number of orders (e.g., inventory allocation, customized products) may require 3–5 business days, subject to stock availability.

2.3 Logistics and Delivery

· Shipping Methods: Collaborating with major international logistics providers, multiple shipping options are available for your selection during checkout.

· Timeframe Influences: Public holidays may affect logistics and factory operations, causing potential delays. While this is beyond our control, we continuously optimize processes to minimize impacts.

2.4 Order Delivery

· Tracking Information: Tracking numbers may take 1–3 business days to update on tracking systems. Please retry later if information is unavailable.

· Risk Protection: We highly recommend purchasing tracking services and shipping insurance at checkout for full peace of mind.

3. Tax and Duty Statement

· All products are shipped under DDP (Delivered Duty Paid) terms by default, with shipping fees included;

· Import taxes may be levied in a minimal number of countries due to local customs policies. For specific details, please consult your local customs authority in advance.（We usually give prior notice in advance）

4. Customer Support

· For any issues during shipping or after receipt, contact us via:

· Email: henrywillion64@gmail.com

· Address: Room 102, Building 1, No. 147 Qingfeng Road, Qingxi Town, Dongguan, China

· Our customer service team will respond within 24 hours and provide a satisfactory solution.

Clause Notes

All time frames in this policy are calculated in business days. Delays due to force majeure (e.g., natural disasters, policy changes) will be notified promptly, and we will assist in follow-up. For real-time order status, log in to your account or contact customer service.